Safety plan in dealing with COVID 19
Reception
The reception area is secured with a Plexiglas pane and markings. A disinfectant dispenser is nearby.
The reception staff wears mask, gloves and regularly uses a disinfectant.
Upon arrival of the guests, the receptionist gives the appropriate instructions for the check-in (max. 3 pers.) In the reception area and written information material on the hotel process in dealing with COVID 19.
A written protocol is created for each room with the necessary data of the guest and supplemented with important information in connection with COVID during the stay. Thus, all the details are available in the event of an illness.
The reception has a new complete telephone list with telephone number in connection with COVID 19.
Training of staff and procedure in the event of illness.
Room
The rooms are disinfected upon arrival and equipped with a disinfectant. All objects that cannot be cleaned with a disinfectant have been removed. Bed linen and towels are packed separately. Housekeeping is done every 3 days. The rooms are cleaned after leaving the guests. A disinfection protocol is created after each cleaning. Access is only allowed to the guest and the cleaning staff. In the event of illness / quarantine, the cleaning staff wears special protective clothing, a mask and gloves. Meals are brought to your room. A log of visiting times is also created here.
Housekeeping / warehouse
The suppliers hand over the ordered goods in a marked area.
Kitchen
The staff wears a mask, gloves and aprons. Only the kitchen staff have access to the kitchen. The personnel keep the safety distance.
Restaurant
The breakfast area is separated by a plexiglass pane. The meals are prepared and served by the staff. The tables are set up with a safety distance of 1.70 m. The staff wears a mask, gloves and aprons. The drinks are served by the staff. Disinfectant dispensers are available in the entrance area. The tables are only covered with disposable tablecloths when the guests have taken a seat. The menu is made of disinfectable material. Spices are served. Payment options at the table by credit card or cash with appropriate change of gloves when handing over the money. The toilets in the restaurant and lobby area are disinfected and logged every 30 minutes. The bar area was also integrated into the restaurant area in order to ensure greater safety distances. Compliance with the safety distance between guest and staff.
Beach – Beach bar
The beach chairs are set up with a 2 m safety distance. Disinfection dispensers are available near the beach toilets. The toilets are disinfected and logged in the 30 minute tour. Drinks are served. The staff wears a mask, gloves and aprons
